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Customer Reviews.

service

4

Everything is god although having booked in for winter tyres and no clean it still took nearly two hours

04 December 2018

sales

5

I love my new mini. You can tell the quality of the car and it’s so nice to drive

04 December 2018

service

5

Efficient and pleasant satff

29 November 2018

service

5

All employees were friendly and helpful - everything was prepared and waiting making booking in easy and quick. Car ready at stipulated time -and valeted and clean - great

28 November 2018

service

1.5

Very disappointed, a glossy image does not equate to good service.

27 November 2018

sales

5

Easy process from start to finish - never rushed or pressured into a decisionJed Morris was very knowledgeable - happy to give options/opinions

27 November 2018

service

4

Would have scored higher however the fact that I could not pay on a card massively let’s them down. A card protects the customer and is generally secure for the company, fits with money laundering legislation. It can only be a money saving exercise

24 November 2018

sales

5

A pleasant "shopping environment", good choice of vehicles in the showroom, great user friendly vehicle building tool on the computer. On collection a courteous and friendly sales person who explained every gadget on the car - happy customer!

24 November 2018

service

5

Jamie kept me up to date with the progress of my new car.

23 November 2018

service

5

Amy was extremely helpful and explained all aspects of the service.Staff made me feel very welcome offering drinks and cakes as I stayed and worked whilst car was serviced.

23 November 2018

service

5

Got my car back in one piece Quick and efficient work done

22 November 2018

sales

5

Stefan listened to my needs and has done his very best to provide exactly that

21 November 2018

sales

5

Again great service, all sales persons where friendly and great attention to detail on delivery

20 November 2018

service

2.5

We had a fault light on the dashboard saying the fog light wasn’t working. We booked it in to get it checked, arrived at 09.30 and were told that BMW would call us around 17.00 to pick it up. We asked if it could be done any quicker, and were told No

20 November 2018

service

4

For the reasons given above. Dean was very helpful when I collected my car.

20 November 2018

service

5

Excellent service and pleasant waiting area and refreshments

19 November 2018

service

4

Good

18 November 2018

sales

5

A very good sales man Jed morris

17 November 2018

service

1

A long story, was in touch with the service manager on a number of occasions.

16 November 2018

service

5

As above and all delivered within the expected time frame and a lovely valeted car

16 November 2018

sales

5

Efficient agent. Kind to a computer dummy! Gave me lovely flowers. Very patient.

15 November 2018

service

5

Representative Dean made everything easy for me.

15 November 2018

sales

3.5

As above would rather have kept my old car and carried on paying the same amount each month.

13 November 2018

service

4

Felt I was treated with respect and felt valued

13 November 2018

service

5

Everyone is always pleasant helpful and try to make your stay, if you are waiting, as comfortable as possible

13 November 2018

sales

5

Nice Salesman Nice product

12 November 2018

sales

5

Again, it was hassle free and the car was delivered extremely quickly.

12 November 2018

sales

5

We were kept well informed as to the cars arrival date and pick up time. and made to feel very welcome at the Bolton showroom.

10 November 2018

sales

5

I was kept informed of the whole process from ordering to delivery with regular emails.

09 November 2018

service

5

On time with service and MOT, courtesy car given. Brilliant customer service.

09 November 2018

service

4

No problem, dealt with immediately on arrival. Rang up midday to find out how things were going. Given an approx. time for completion, and the car was ready on time, washed and cleaned internally.

09 November 2018

sales

5

Williams Bolton made it a very enjoyable and exciting experience keeping us uptodate on were the build was up to and delivery, which they arranged for us as we live in Windsor, Berkshire. Even the delivery driver Scott was excellent.

09 November 2018

service

5

All the staff, the ladies on reception , the men on the service and body shop desks and the sales staff are all brilliant.

08 November 2018

service

3

Wait time to check vehicle in and collect

07 November 2018

service

5

Everything according to expectation.

04 November 2018

service

5

Good price for tyres and efficient service

03 November 2018

service

5

never any problems

01 November 2018

sales

4

The vehicle was not perfectly prepared.Not clean around door handles ect.This was particularly disappointing as we had paid £399 for Mini Protect X.The handover process was excellent.

01 November 2018

service

4

Efficient service

31 October 2018

sales

5

All went very smooth as usual.

31 October 2018

service

3

The service light still flashes up on the dashboard when I start my car & I will probably need to take it back to get this sorted. My car had a basic valet, so only washed on the outside and a quick hoover in the driver's side footwell.

30 October 2018

service

5

Kept well informed by the technician who was really helpful.

30 October 2018

sales

4

Salesman very knowledgeable and helpful. Delivery was quicker than expected. Felt the preparation for collection was rushed as plastic was left on reg plate, for sills and plastic centre console pillars.

30 October 2018

service

5

All work was carried out and my car was ready in a timely manner.

28 October 2018

service

4

No issues with the actual service provided.

26 October 2018

sales

5

Given a beautiful bouquet of flowers, a teddy and umbrella on delivery of car which was a beautiful touch. Everyone very friendly and polite. Great showing of all features and parts of the car

25 October 2018

service

5

Efficient

23 October 2018

sales

5

The staff never rushed me. Gave me the option to show me how to use the electronics inside the car; didn’t assume I wanted the help.

22 October 2018

service

5

Jordan who dealt with us was very knowledgable & extremely helpful with our many questions.

21 October 2018

service

5

Was kept informed all the way through.