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Customer Reviews.

service

3

Car had been counting down to a 'service' so when I Booked in MINI assumed it would be covered under TLC pack. However it was actually for brake pads so would have taken to local garage if I had known

01 August 2018

service

4

Very satisfied but my exhaust still sounds a bit ‘loud’

31 July 2018

service

3

I booked the car for a 13.30 pick up I dropped the car off the day before..and guess what the car was not ready till 16.00

31 July 2018

service

5

Easy to book in, much better now it’s at the mini garage & not the BMW one

31 July 2018

sales

5

The staff were very helpful getting me the right deal and car for me and I felt I’d been treated really well

19 July 2018

service

5

Resolved the issue I had with my mini.

16 July 2018

service

5

friendly and knowledgeable staff

12 July 2018

service

5

We waited for the service,and whilst we waited unlimited delivery refreshments were provided in pleasant /comfortable surroundings

11 July 2018

sales

5

Good communication regarding delivery

02 July 2018

sales

4

Failed to give us bank transfer details prior to pick up so had to return home to complete transaction on delivery day and then return to showroom.

26 June 2018

service

5

Vehicle repaired under warranty with minimal inconvenience and regular updates.

19 June 2018

service

5

Easy to arrange, delivery and collection, friendly guy, prompt communication regarding outcome and even a video of the service!

18 June 2018

service

4

Did not inform us know when it was ready to collect

15 June 2018

service

4

As above. Facilities whilst waiting were good.

12 June 2018

service

5

Good service

06 June 2018

sales

4

Car excellent, loads of new features

05 June 2018

service

3

I left the car from 9.30 until 5pm when collecting it wasn’t even ready, so had to wait a further 15 mins. How long do you need to carry out a basic service?

04 June 2018

service

5

Top quality workmanship and professional customer facing staff.

04 June 2018

service

5

Years of good service

02 June 2018

service

5

The service was carried out promptly and the parts needed for the mot were ordered and fitted as expected

31 May 2018

sales

3.5

The deal was done at the end of the day so paperwork was rushed through & not completed. When went back to sign the financial papers, they wanted to change the part exchange value. It was sorted out in the end but didn’t take several emails.

30 May 2018

service

5

Friendly staff looked after me while I waited. Delighted with how clean my car was on collection. Thank you.

30 May 2018

service

4

Service team couldn’t rectify my problem. I was told my leak of rainwater from the door frame on to my seat (when door opened) was a ‘one of those mini design flaws’!! Drainage hole over seat?!? They did kindly change seals but not helped.

28 May 2018

service

3

The tyre fault was not corrected and I had to return to Mini Bolton 4 days later.

24 May 2018

service

3

Car not washed and valeted property other wise fine

22 May 2018

service

5

Fast and efficient

22 May 2018

service

5

Very friendly and efficient

22 May 2018

service

5

Was done in a morning.

21 May 2018

service

5

Always helpful and great service.

19 May 2018

service

4

Very satisfied.

18 May 2018

sales

5

Everyone was very helpful and friendly

16 May 2018

service

5

Nothing to report just great communication

15 May 2018

service

5

My husband had to arrange the service mid day. He was able to work whilst the survey was carried out and you gave him lunch.

15 May 2018

sales

4.5

It was so special to drive my new car out of the showroom. The salesman gave a good handover as he explained the special features of the car. Huge thanks!I was expecting to have a full tank of petrol (3/4 full) and two Mini umbrellas (not received).

15 May 2018

service

5

Very clear about the work required and the cost

14 May 2018

service

4

My information was sent to my father and sister - who originally ordered the carI did have the details changed but I didn't receive the updates personallyNevertheless, I was well looked after overall

13 May 2018

service

5

Quick service while I waited in comfortable surroundings