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Customer Reviews.

service

5

Everything was great. Emma on reception was very helpful and supportive. It would have been a full 5 stars if my car had been washed after full day service and MOT

17 April 2018

service

2.5

Service was carried out satisfactorily. But, the reception early in the morning to book the car in was poor, very poor. Only one lady to look after service arrivals, 30 minutes wait! Whilst the place was 'overrun' with Sales staff, with no customers

17 April 2018

sales

5

Staff very knowledgeable and patient.

17 April 2018

service

4

Quick checkin, pleasant staff

17 April 2018

sales

5

Very clean, smart looking and you feel special being in there.

13 April 2018

service

5

Staff have always made it stress free and very informative and helpful.

11 April 2018

sales

5

Williams in Bolton is welcoming & comfortable, the staff are friendly and helpful and happy to allow you to take as much time as you need with your decision.

11 April 2018

sales

5

Stefan was brilliant and kept me informed throughout the process. He was flexible around my availability for collection and the car was immaculate when I picked it up!

09 April 2018

service

5

Customer adviser was excellent Jerard Morris. Very knowledge and went above and beyond our expectations

06 April 2018

sales

5

A friendly, helpful experience with no pressure to decision make.

06 April 2018

service

5

as above

05 April 2018

service

4

Good service

04 April 2018

service

4

Apart from a small dint in door ! Have to say no problem with sorting it out otherwise 5*

03 April 2018

service

5

The price was agreed up front, and was very good value.

03 April 2018

sales

5

This will be our 4th mini, the information and comments we received reflected this and focussed on latest updates and modifications.

03 April 2018

service

5

All ok - quick to drop off and collect

03 April 2018

service

4

Could be cheaper

31 March 2018

sales

5

Staff knowledgeable, varies Minis to view. Car well presented and ready for collection.

29 March 2018

service

5

Excellent

29 March 2018

sales

5

Excellent service by Williams Bolton never pushy , really good advise and service

27 March 2018

sales

5

Can't fault service and Sam was very patient when I was choosing which car .. it took me a while!

26 March 2018

service

5

Efficient

26 March 2018

service

4

Staff were always polite and friendly and helpful.

26 March 2018

service

5

IT WAS MY FIRST VISIT TO THE SERVICE DEPARTMENT, ON TELLING THE LADY AT RECEPTION THIS SHE INFORMED ME OF ALL THE FACILITES AVAILABLE TO ME. VERY HELPFULL AND COURTEOUS STAFF. SERVICE DESK STAFF POLITE AND FRIENDLY.

26 March 2018

service

4

Because they do professional services and perfect.

23 March 2018

service

5

The length of time i was told it was going to take was just that! Car washed and cleaned once done! Lovely!

23 March 2018

sales

5

Went smoothly lots of updates provided

23 March 2018

sales

5

The end-to-end service experience was positive, not pushy and informative.

22 March 2018

service

4

Told key for vehicle was at bmw had to wait and then told they were at the mini premises bit of a mix up

22 March 2018

sales

5

Myself & my husband were very satisfied with the experience at the mini centre & the purchase & delivery of my new mini, I absolutely love my new car..

22 March 2018

sales

5

the salesperson Jordan was excellent and professional

22 March 2018

service

3.5

Disappointed that the car was not cleaned before it was returned.first time for a long time i have had a car serviced and it had not been cleaned.

20 March 2018

service

5

I had to change the service appointment due to the severe weather and this was quick and easy to do. I was given a lift to work as requested and the car was ready on time

20 March 2018

service

5

Angela on Customer Service is lovely and very professional. She is always smartly dressed and of a bubbly disposition. She keeps me informed of all matters and we always have a bit of a laugh.

20 March 2018

service

5

Everything completed in a timeous manner

20 March 2018

service

5

Efficient service and friendly approachable staff

19 March 2018

service

5

Great staff (Emma), good communication and information about the progress of the repair. Good courtesy car. Overall great service. Much better than the Warrington dealership which is actually closer to me.

17 March 2018

service

5

They explained everything in an understandable manner.

16 March 2018

service

5

Excellent customer service received by all

16 March 2018

sales

4

Would have been good to have a reminder about what documents to bring with on pick up day. Didnt remember my log book as wasnt reminded

15 March 2018

sales

5

Everything went smoothly & I was kept informed at every step

15 March 2018

sales

5

Very nice show room atmosphere pleasant smart attentive staff .

15 March 2018

sales

5

All went very smoothly, and the car is great

14 March 2018

service

3.5

I reported a chip on the windscreen after I had collected the car. I am still waiting to hear when I can bring the car in for repair.

14 March 2018

service

5

.

14 March 2018

sales

5

Phil the salesperson was really professional and could not do enough for us great service

13 March 2018

service

5

The problem was solved quickly with little inconvenience to myself as a courtesy car was provided.

07 March 2018

service

5

The car came back in as new condition

06 March 2018

service

5

Vehicle is 2 yrs old but only covered 4000miles. Went in for free check up and concluded it needed a service which was completed following so no need to re-book. Emma kept us updated with voice message and video.

06 March 2018

service

5

Friendly efficient service.Kept abreast of progress by staff.