Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Customer service,speed and communication

09 April 2019

sales

5

Eoin was fantastic. Great personality and interacted with the kids also. Brilliant communication and answered every question quickly and effectively.

05 April 2019

service

3

I had booked a visual service , it was free but still cost me a new tyre which I HAD to buy and have fitted

03 April 2019

service

3

The rear fog light was out and the replacement charge was horrific, perhaps this is a design fault ??

31 March 2019

sales

5

Great service from dealer

26 March 2019

sales

5

Jordan the sales executive was brilliant in answering all our questions and sorting out a good deal for us.

25 March 2019

sales

2

Mini Centre was okay.

25 March 2019

service

4

The work done was fine. I do wish there were more staff on service check in

25 March 2019

service

5

Very accommodating and lovely service while I sat and waited for my car

24 March 2019

sales

5

Brilliant service, everyone I dealt with was friendly and not pushy at all

24 March 2019

service

5

Both the MOT and the guarantee service went according to plan, and, was delighted that my car was picked up from home (knowing the difficulties of the location of Williams Bolton location).

24 March 2019

service

5

Fast and efficient service

23 March 2019

service

5

Fast prompt service, details explained, great video

18 March 2019

sales

4

It was disappointing that the sales person who sold me the car was with another customer when I had made an appointment to pick up my car. I was kept waiting for 20 minutes until I asked if someone else could do the paperwork.

18 March 2019

sales

5

Couldn't fault it

15 March 2019

sales

3

Staff at the Bolton mini garage very pleasant Calculations for deposit wrong Had to pay more deposit prior to picking up car Not informed re bringing in Driving licence , NI number or passport Had to return home Twice before picking up the car

13 March 2019

sales

5

Made to feel welcome and comfortable. Jerrard was very willing to help.

12 March 2019

service

4.5

Efficient

10 March 2019

service

3

I had to call 4 times before speaking to someone to arrange an appointment. The front of house staff was really helpful and eventually she sent them a message to say it was highly important. However, this call came a week after the message was left.

10 March 2019

service

5

The service at Williams was excellent and they were very helpful.

10 March 2019

service

5

Very friendly and have been given good advice.

10 March 2019

service

4

Service desk lady Angela was very polite and helpful.

09 March 2019

service

5

Very friendly booking in process. Was informed when car was ready. All good communications.

07 March 2019

service

5

Excellent service staff

05 March 2019

service

4

The service was good but communication poor before hand and on arrival I wasn't told services had moved back to mini stood at BMW for 20 mins before being told Then wasn't expected at mini

03 March 2019

service

4

It is unclear when my next service is due. It could be 6 weeks after the MOT which would be irritating

01 March 2019

service

5

The dealership is excellent

25 February 2019

service

1

Abysmal attitude from start to finish. I can provide more detail if you are interested.

25 February 2019

service

3

Service completed and car cleaned. I was warned I needed new front brake pads and was quoted £210 for the work. I enquired with local garage who quoted £75 however when they went to replace them, was told they weren't even past half worn yet

24 February 2019

service

1

Had to chase the servicing department to get an appointment for a service. E mails left unanswered and calls not returned. Very unhappy!

22 February 2019

service

5

Everything done as expected.

22 February 2019

service

4

Couple of things on the car that wish I had picked but wasn't made aware. Such as passenger seat height adjustment.

22 February 2019

service

4

Service carried out, exterior wash ,but interior not done, as previously carried out.

18 February 2019

sales

5

All staff were helpful in this smooth process

17 February 2019

service

1.5

Booked in for service and rear brake disc renewal as advised 1 was corroded at Mot in September Renewed brake PADS told me discs were ok this time !!! What am I supposed to believe? Car left dirty / not washed or mats hoovered this time !

15 February 2019

service

5

No problems

11 February 2019

sales

5

They were extremely flexible and accommodating.

10 February 2019

service

2

Because a mechanic with the noise should have known something was not right

08 February 2019

sales

5

Came in time and very polished

08 February 2019

service

4

I was hoping to get a call back to explain how to change the rear brake/indicator bulbs but not received a call as yet

07 February 2019

service

5

Great service, thorough

07 February 2019

sales

5

Sales Exec Jordan Lawson was the utmost professional throughout our purchase a truly outstanding asset to the Company.

04 February 2019

service

4

Again I was satisfied although I'm not impressed that you have to pay an insurance fee for courtesy car. Otherwise I would of given 5 stars

01 February 2019

sales

5

Comfortable and friendly