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Customer Reviews.

sales

5

Great communication throughout

02 January 2020

service

4

I have given this answer because I was under the impression from the email I received that while my vehicle was being serviced it was also having a small Valet so I emptied my vehicle but on its return it hadn't had anything done.

02 January 2020

service

5

The car was cleaned perfectly and the call back for collection time was spot on. Even on a Saturday Nicola was lovely, friendly and very cheerful!

01 January 2020

service

5

good communication and drop off and pick up made easy

29 December 2019

service

4

Satisfied with communication and friendliness of the staff.

28 December 2019

sales

5

Thank you for making it so easy. The car was a birthday gift to my daughter. Great customer service - best I have seen so far!

25 December 2019

service

5

Staff couldn't help me enough

25 December 2019

service

5

Did what they said they would do

25 December 2019

service

5

Service completed whilst I waited. Quick, clean and my car came back washed and vacummed.

21 December 2019

sales

5

The team at Bolton have always given a very good service

17 December 2019

service

5

Same as a ove, from booking to collecting

16 December 2019

sales

5

Easy, friendly and engaging

10 December 2019

sales

5

I was very satisfied as everything was very efficient

10 December 2019

service

3

The car wasn't available when we arrived for the prebooked test drive. It was brought to us though after that and we received flowers, teddy, fuel which was a nice gesture. The delivery of the car was delayed as it hadn't got MOT.

10 December 2019

sales

5

Great sales guy not over pushy

09 December 2019

service

5

TLC package, speedy service

07 December 2019

service

5

Staff excellent customer service 5 star very helpful

04 December 2019

sales

5

Lovely very personable sales person Jamie Jackson

02 December 2019

service

5

I got a hire car while they did the repairs and since they had non I got a test car

01 December 2019

service

5

Quick

30 November 2019

service

3

Wasn't advised about closing time , but work done as requested

27 November 2019

service

5

Collected and returned home all done and cleaned too.

25 November 2019

service

5

We were extremely well looked after and the time was taken to explain everything.

22 November 2019

service

5

Everything dealt with quickly and well

21 November 2019

service

5

You do what you say you are doing.

21 November 2019

service

5

Customer service is exceptional, friendly atmosphere with experienced staff

21 November 2019

service

5

great customer service and communication from start to finish

19 November 2019

sales

4

Really good dealing with Williams

18 November 2019

sales

5

There has been good communication through out

18 November 2019

sales

5

No issues

18 November 2019

service

3

Hard to get an appointment

17 November 2019

service

5

Friendly, customer focused and efficient

17 November 2019

service

4

Angela was very helpful, I was contacted and the necessary work carried out. I also had a courtesy car which was of great benefit. However, since then my tyre pressure warning light has been on which I find worrying.

17 November 2019

sales

5

I was treated so well. It was an absolute pleasure to do business with this centre. So attentive to detail without being pushy. Very professional I would like to thank Jamie for this In addition the showroom was immaculate

16 November 2019

service

3

Confusing information about service requirements and costs

16 November 2019

service

5

Extremely friendly and helpful service reception agent. Service completed on time. Car nicely cleaned.

16 November 2019

service

4

Very happy in the main but the new car has a slow puncture on the rear left tyre. We informed Williams of this the following morning after picking it up after noticing the tyre pressure was very low on the information system .

15 November 2019

sales

5

Great customer service

14 November 2019

service

5

Excellent service

14 November 2019

sales

5

Fantastic service from jerad very knowledgeable, friendly.

12 November 2019

service

5

Attentive and caring staff. Even larked my car for me because I couldn't find a space.

12 November 2019

service

5

Friendly and easy

12 November 2019

service

3

I had to ask specifically to have the tyre pressure checked as the warning message shows a lot is the main issue I have had with the car and only real concern, was told not standard check felt bit put out and wasted time driving an hour to dealer

12 November 2019

service

3

Because it's expensive

11 November 2019

service

4

.

10 November 2019

sales

5

My grandparents are long standing loyal customers of BMW and wouldn't consider anything other than a new BMW Mini Cooper for my first car.

10 November 2019

service

5

Again due to James Humphreys.

07 November 2019

service

5

Friendly sales personnel who are very knowledgeable. No pressure buying.

05 November 2019

service

5

Easy to book. Efficient service. Excellent communication.

05 November 2019

service

5

Quick efficient service