Customer Reviews.
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Customer Reviews.

sales

5

Smooth handover

31 March 2020

service

4

Good service

30 March 2020

sales

5

Great car, great service, great deal

22 March 2020

sales

5

No problems were encountered

17 March 2020

service

4

Lovely lady on the service desk Service completed on time

14 March 2020

sales

5

Very pleased with the way the sales and the Immediate aftercare was handled.

14 March 2020

sales

5

The young man who dealt with us was really nice and made us feel at ease.

13 March 2020

sales

5

Kept well informed and was able to collect the car before scheduled date

11 March 2020

service

5

Treated to a courtesy car and coffees Service very good. Car seems good

09 March 2020

service

5

Easy to book in. Friendly yet professional staff

07 March 2020

sales

4

Jamie who took over the sale was very helpful

06 March 2020

service

4

Pleasant staff whilst waiting for service

05 March 2020

service

5

very proffessional

04 March 2020

service

5

I was kept informed of anything that needed to be done. Impressed that a new tyre didn't cost me an arm & a leg which I was expecting!

03 March 2020

sales

5

Jamie Jackson looked after us incredibly well. He was always responsive and proactively helped us identify the right car!

03 March 2020

service

5

Pleased to see the excellent service is being maintained.

01 March 2020

service

5

The staff there are kind and polite

29 February 2020

service

5

Excellent service given by Angela who kept me updated daily on my cars repair

26 February 2020

sales

5

Williams Bolton centre is pleasant environment with comfortable customer facilities. Sufficient customer parking. Available demonstrator for JCW Clubman. Helpful and knowledgable salesman, Jon Taylor, who gave plenty of time for purchase discussions.

25 February 2020

service

5

Angela went out of her way to help me.

24 February 2020

service

4

because I was

23 February 2020

service

5

All went very smoothly

18 February 2020

service

1

My mini was in for a recurring problem. During investigations I was told the tyres needed changing. I'd paid for said tyres to be changed 3 months earlier but mini hadn't carried out the work leaving me driving in dangerous winter conditions, on d

18 February 2020

service

5

Excellent service, replaced battery and dash cam both under warranty. Angela kept me updated throughout the problem I was having. This meant a lot to me as it was the first time I had to deal with a car problem since my husband passed away recently.

15 February 2020

service

5

Commented in allocated time slot, car cleaned inside and out, full report provided including video of potential fault, friendly knowledgeable staff, made to feel welcome

15 February 2020

service

5

Everything done as expected

15 February 2020

sales

5

Very easy experience and accommodating with my requests.

14 February 2020

service

5

As expected. Efficient, personable staff, clean car at the end of it!

14 February 2020

service

5

Can't fault the service, very friendly & efficient staff. Angela in the service department was fantastic. She sorted everything out regarding contacting Arden Maidstone and getting my brakes sorted out as well as sorting out a courtesy car

10 February 2020

sales

5

Jamie Jackson handled my sale and nothing was to mu trouble. He even sent me videos of different colours of grey to help me choose as we did a lot over the phone.

06 February 2020

sales

5

They all helped us to make the decision to buy (what is the next big purchase after your house )a breeze

04 February 2020

service

5

Great service

04 February 2020

service

4

The gentleman who helped me was amazing

03 February 2020

service

5

Always a warm friendly atmosphere at the mini branch

03 February 2020

service

5

Second to none

02 February 2020

service

5

Transparent service, good tech and polite helpful team.

31 January 2020

service

3

Satisfied with the service but for the price i would have thought the valeting would of been better. I take pride in keeping my car in good condition. The mat didn't even get lifted out just hoovered over . I feel the persons must have rushed this.

30 January 2020

service

5

polite, courteous staff, lots of communication, service done very quickly as I had to wait in the showroom. Loved the video I received showing the underside of my car. Great to have the car cleaned as well.

29 January 2020

service

5

The service was carried out fast and the reps kept us updated with progress.

29 January 2020

service

4.5

good customer service, job well done

28 January 2020

service

5

Because I trust what they are telling me.

28 January 2020

service

2

As above

28 January 2020

service

5

No delays, MOT completed within specified timescales

27 January 2020

service

4

Service was good, no issues, would have been nice if they had been able to confirm the completion time a little sooner

25 January 2020

service

5

Time slot which was convenient for me, price quoted, service carried out whilst I waited, car valetted. Staff friendly and helpful, totally efficient.

23 January 2020

service

5

At every visit I have always come across staff who go the extra mile. Never been disappointed

23 January 2020

sales

5

Good customer service

23 January 2020

service

5

Staff were excellent and very helpful

20 January 2020

sales

5

Excellent service from Candice

15 January 2020

service

5

Great service