Easy to book via chat and efficient in showroom

Everyone was friendly and Tho as explained everything to me.

everything was satisfactory

I range to book my service once i received notification and I was scheduled an appointment the following weekend which was suitable and I work Monday - Friday

Completely satisfied

Professional

great customer service from the team at Mini Bolton as always

Everything was done on time. No hassle or stress.

As previously stated excellent service on all counts.

Everything was explained clearly

Excellent, courteous service

I used to go to the Old Trafford branch as it was slightly nearer my home and because I had got to know the people on reception, I am just as happy with the service at Bolton.

Good service, worked completed in timescales explained

Easy to book in at a time to suit myself. all work carried out whilst i waited with transparent pricing.

Very polite and great communications.

Very efficient and helpful

Quick turnaround while I waited and car valeted

Mini Bolton - ALL staff ALWAYS OUTSTANDING in every aspect - Please pass on my thanks to them and my comments from this survey.

Job done well, no problems.

From start to finish I was kept fully informed of what was happening with my car.

The staff are always very attentive and professional.

Booked in easily and dropped of quickly and efficiently and kept up to date

Excellent speedy service . Professional lady on reception, safe Covid environment, prompt service and even had time to clean the car x

The sales person had good product knowledge, was not pushy, and was very helpful and friendly. My mini was delivered on time.

Seamless service

Alice Stephenson on the Service Desk at Williams Bolton was very helpful and went out of her way to resolve my warranty claim and keep me up to date with progress. Excellent customer service. Thank you.

From my initial email enquiry to coming to pick up my new car Mini Bolton have been fantastic, especially Luke! He was friendly, knowledgeable and always responded to calls/emails, he took that extra bit of time to help me make the right decision.

Very thorough with the identifying the problems and keeping me informed of the progress.

Much quicker than we expected, brilliant service

Excellent communication during covid

Completed within the time scale given

Helpful staff any problems with car staff sort out where possible car always clean on return reasonable price reliable that job has been done with genuine parts if needed

Easy buying process