Great car, great service, great deal
No problems were encountered
Lovely lady on the service desk Service completed on time
Very pleased with the way the sales and the Immediate aftercare was handled.
The young man who dealt with us was really nice and made us feel at ease.
Kept well informed and was able to collect the car before scheduled date
Treated to a courtesy car and coffees Service very good. Car seems good
Easy to book in. Friendly yet professional staff
Jamie who took over the sale was very helpful
Pleasant staff whilst waiting for service
I was kept informed of anything that needed to be done. Impressed that a new tyre didn't cost me an arm & a leg which I was expecting!
Jamie Jackson looked after us incredibly well. He was always responsive and proactively helped us identify the right car!
Pleased to see the excellent service is being maintained.
The staff there are kind and polite
Excellent service given by Angela who kept me updated daily on my cars repair
Williams Bolton centre is pleasant environment with comfortable customer facilities. Sufficient customer parking. Available demonstrator for JCW Clubman. Helpful and knowledgable salesman, Jon Taylor, who gave plenty of time for purchase discussions.
Angela went out of her way to help me.
because I was
All went very smoothly
My mini was in for a recurring problem. During investigations I was told the tyres needed changing. I'd paid for said tyres to be changed 3 months earlier but mini hadn't carried out the work leaving me driving in dangerous winter conditions, on d
Excellent service, replaced battery and dash cam both under warranty. Angela kept me updated throughout the problem I was having. This meant a lot to me as it was the first time I had to deal with a car problem since my husband passed away recently.
Commented in allocated time slot, car cleaned inside and out, full report provided including video of potential fault, friendly knowledgeable staff, made to feel welcome
Everything done as expected
Very easy experience and accommodating with my requests.
As expected. Efficient, personable staff, clean car at the end of it!
Can't fault the service, very friendly & efficient staff. Angela in the service department was fantastic. She sorted everything out regarding contacting Arden Maidstone and getting my brakes sorted out as well as sorting out a courtesy car
Jamie Jackson handled my sale and nothing was to mu trouble. He even sent me videos of different colours of grey to help me choose as we did a lot over the phone.
They all helped us to make the decision to buy (what is the next big purchase after your house )a breeze
The gentleman who helped me was amazing
Always a warm friendly atmosphere at the mini branch
Second to none
Transparent service, good tech and polite helpful team.
Satisfied with the service but for the price i would have thought the valeting would of been better. I take pride in keeping my car in good condition. The mat didn't even get lifted out just hoovered over . I feel the persons must have rushed this.
polite, courteous staff, lots of communication, service done very quickly as I had to wait in the showroom. Loved the video I received showing the underside of my car. Great to have the car cleaned as well.
The service was carried out fast and the reps kept us updated with progress.
good customer service, job well done
Because I trust what they are telling me.
No delays, MOT completed within specified timescales
Service was good, no issues, would have been nice if they had been able to confirm the completion time a little sooner
Time slot which was convenient for me, price quoted, service carried out whilst I waited, car valetted. Staff friendly and helpful, totally efficient.
At every visit I have always come across staff who go the extra mile. Never been disappointed
Good customer service
Staff were excellent and very helpful
Excellent service from Candice