OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 84 comments received in the last 90 days.
03 April 2024
Very pleasant place to be.
31 March 2024
Great staff
31 March 2024
Very courteous lovey manners very pleasant staff
30 March 2024
Completely satisfied I just sat there and did nothing. Everything was done for me.
21 March 2024
It was seamless, no problems at all.
19 March 2024
Great service from Dale, wait time on the Friday for pick up was extended due to an issue with the previous purchaser. Dal sorted this by asking another advisor to help.
15 March 2024
Bought from Willaims Bolton. Stuart Langan was the sales executive. Thank you!
13 March 2024
Nice showroom clean freindly
10 March 2024
Staff at Bolton were exceptional especially Dale
15 April 2024
very satisfied - the lady that dealt with me was super friendly, super efficient and made the whole process very easy
10 April 2024
Good customer service. Good communication. Very professional. Option to pay in instalments. Like the video with mechanic explaining what is wrong with car. I didn't give 5 stars because of the price of the repair which was very high.
09 April 2024
Supportive friendly, car also cleaned and vacuumed.
08 April 2024
I feel that I wasn't given the full information for total cost of the work done. When Victoria rang to say about the repair cost she said £380. This did not include the £120 diagnostic testing! And why diagnostic testing is £120 when I knew the fault
08 April 2024
As above
02 April 2024
Booked in for Break disc warning ( at less than 7000 miles ) and also to replace 2 rear tyres due to slow puncture and no locking wheel nut key provided when bought the car from the same dealer months before. Work not done.
01 April 2024
Very good service.
01 April 2024
They did what it was in for
30 March 2024
Facilities are good whilst waiting for car, I can work easily from the bmw / mini centre. When Williams are busy it's sometimes more difficult to get an update.
30 March 2024
Everything was explained by Samantha very clearly.
17 April 2024
the service we received was fantastic.