OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 64 comments received in the last 90 days.
12 July 2024
Very straight forward Stuart Langan a fantastic member of the sales department made the journey so easy and an absolute pleasure
08 July 2024
Sale got off to a rock start as salesman was off sick and car was a month late. However the manager Daryl Atherton took ownership of the issues, encouraged me to continue with the purchase and he and Jason restored my faith in the dealership.
29 June 2024
Always amazing service
25 June 2024
josh was very helpful and made the purchase easy
16 June 2024
Great service
29 May 2024
Delivery and arrival to collect was spot on so helpful and patient
24 May 2024
Prompt and efficient
22 May 2024
I was assisted with my choices in building the package The car arrived as projected there was a pickup with pickup due to a recall issue and Dale very kindly delivered it to my home
17 May 2024
Completely satisfied
21 July 2024
The fault with the car was fixed on the second visit with efficiency & excellent service, however on the first visit although the fault was identified it took over three weeks and numerous phone calls from me before an appointment was made!
20 July 2024
Great service at Williams Bolton, friendly staff and my Mini was delivered back to me within the timeframe advised
20 July 2024
Sarah was superb looking after me and I loved the video of my car being MOT
18 July 2024
Good service
18 July 2024
Very helpful staff and mot was quick and I was kept up to date on progress
17 July 2024
15 minute wait on collection as service staff unavailable and no one else in showroom seemed to notice.
16 July 2024
Made to feel welcome
13 July 2024
Straightforward repair covered under warranty. Nice courtesy car
13 July 2024
Exceptional customer service from Sarah (Kelly) which goes beyond any customer approach because of let's say 'training', she looks after you and with a considerate & personal touch. Very much lacking nowadays and I work in retail! Thanks Sarah!
11 July 2024
Paul was amazing keeping me up to date. My car got looked at sooner than expected as I did drop it without a booking. car wasn't quite right when I got it back from this visit but Paul got me booked back in and hopefully it will all be sorted soon.
18 July 2024
I was assisted in the choice of the vehicle and the option packs and kept up date with the delivery. Dale O'Brien, top man.