OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
143 ratings and 99 comments received in the last 90 days.
15 April 2025
Great communication throughout. Leanne showed great attention to detail, nothing was too much trouble. Leanne also made me feel very special on the day I picked up my mini - with extra little touches.
11 April 2025
Josh Finch communicated well, efficient & professional.
10 April 2025
Unfortunately not very satisfied at all. I must have been the easiest customer for the salesperson as didn't even do a test drive. I have had to continually chase for updates and return of monies due. Needed to get the Head of Business involved.
03 April 2025
Always professional and friendly
03 April 2025
Joe & Jerome looked after us , explained every step, listened & helped us confirm our decision.
01 April 2025
Jason Howe looked after me, providing me with details and updates about my new car. He made everything easy to understand .
30 March 2025
Great service from start to finish.
27 March 2025
Huge thanks to Jason at Williams Mini Bolton for all his help during the process of ordering my new Mini. Jason updated me regularly throughout and made sure it was a great experience overall.
26 March 2025
Looked after by joseph from meeting on the car park to being waved off with new mini and always kept up to date throughout .I must add joe did a great job at handover to make the experience for my daughter's special birthday present.
21 April 2025
The staff (Ella) at the dealer were very friendly and helpful. My vehicle was ready ahead of estimated time having been washed and hoovered too.
19 April 2025
Great service
15 April 2025
Job was good put expensive
12 April 2025
My car didn't come in for a service. It came in for a mileage range check so I cannot comment on the service experience
12 April 2025
Great front of house team
09 April 2025
Very good
08 April 2025
Completely satisfied with the service easy to book the vehicle in what you said thanks again
07 April 2025
Very expensive service and not even a proper ckean
07 April 2025
Good to deal with
06 April 2025
Given wrong info over phone so spent 2.5 hrs waiting for MOT to be done
16 April 2025
I had a brilliant experience at Williams Mini. They were extremely knowledgeable and helpful in my order and took great care on the handover of my new Mini.