OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
101 ratings and 78 comments received in the last 90 days.
28 January 2026
Joe is fantastic and always looks after me. This is my 2nd car grom Joe and I will rwturn to him only again in the future
28 January 2026
First class attention all around
28 January 2026
Leanne was excellent throughout the process of my purchase
27 January 2026
Excellent care from Stuart and Daryl
25 January 2026
Friendly staff, short wait time and efficient service.
19 January 2026
brilliant service
16 January 2026
Assisted with arranging my car insurance through Mini as my insurance provider were not being very helpful at the time of purchase. Excellent handover of the new Mini.
10 January 2026
easy to deal with
06 January 2026
Jason is great!
29 January 2026
The waiting appointment was good - as was the taxi home when the car needed stay overnight. I was displeased that you didn't wash my car when you said you would - I didn't have time to complain about it at the time because I was on the clock for work
29 January 2026
Excellent care and friendly staff
27 January 2026
After a breakdown and transport to williams Bolton i was met with complete professionalism reasurance and help.
25 January 2026
Excellent except the check in machines. It's not cheap going to BMW/Mini for a service but the human
22 January 2026
Williams seemed to have moved to semi automated processes. Staff are available to point at the machines and assist if needed, but on collection i needed to wait for a specified person take payment and return key.
21 January 2026
I arrived on Tuesday , had booked a courtesy car as I work in Rochdale as a self employed counsellor and can't afford a full day off for a car service , when I arrived there was no car available and I had to book in again
21 January 2026
My App is STILL showing I require the service I had done the previous week, I wasn't advised it wouldn't update instantly, I had to phone back and was advised it could take 'a few days' but it's still not updated on your main system.
21 January 2026
Friendly staff, work completed in time slot, comfortable waiting area with refreshments
20 January 2026
We were completely satisfied with the centre at Bolton
19 January 2026
The communication style and having to make customers feel good by being present to address their questions and concerns would improve the experience
FIND Williams Bolton.
Address
- 1 Vincent Way, Raikes Lane, Bolton, BL3 2NB
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01204 900905
Bolton as well as surrounding areas including Bury, Wigan, Chorley and Manchester
Address
- 1 Vincent Way, Raikes Lane, Bolton, BL3 2NB
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01204 900900
Bolton as well as surrounding areas including Bury, Wigan, Chorley and Manchester
29 January 2026
Jason Howe was brilliant such a nice lad great team work kept me up to date and delivered exactly what I wanted I love my Mini and my Williams Teddy is now called Jason Williams ?????? Thank you for helping me can't wait to go out for a drive soon